Acceptable Use Policy
Devoku · Last updated: August 3, 2026
Effective date: August 3, 2026
Last updated: August 3, 2026
Version: aup-2026-08-03
This Acceptable Use Policy ("AUP") describes what you may and may not do when
using the Devoku Service. It is part of, and incorporated into, the
Terms of Service. Capitalized terms have the meaning given
in the Terms. This AUP applies to you and to everything done through your account,
including the actions of the AI agents you create, configure, schedule, or authorize.
1. Your responsibility
You are responsible for all activity under your account and for ensuring that your use
of the Service — and the workloads, code, and content produced or executed by your AI
agents and on your virtual machines ("VMs") — complies with this AUP and applicable
law. "The agent did it" is not a defense: agent actions you enable are your actions.
2. Prohibited activities
You must not use the Service, or enable an AI agent or VM to:
2.1 Illegal and harmful conduct
- Violate any applicable law, regulation, or third-party rights.
- Engage in fraud, phishing, deceptive practices, or money laundering.
- Create, store, or distribute child sexual abuse material (CSAM) or any content that
sexually exploits or endangers minors. We report CSAM as required by law.
- Produce or facilitate content that incites violence, terrorism, or unlawful harm, or
that harasses, threatens, defames, or unlawfully discriminates against others.
- Infringe intellectual property, misappropriate trade secrets, or violate privacy or
data-protection laws.
2.2 Security and platform abuse
- Attempt to gain unauthorized access to any system, account, network, or data.
- Probe, scan, or test the vulnerability of any system without authorization, or breach
or circumvent security or authentication measures.
- Introduce malware, ransomware, worms, or other malicious code.
- Interfere with or disrupt the Service or its infrastructure (for example,
denial-of-service attacks, flooding, or overwhelming rate limits).
- Circumvent usage limits, quotas, metering, or billing.
2.3 Cloud/VM and infrastructure abuse
- Use VMs for cryptocurrency mining or other disproportionate resource abuse unless
expressly permitted in writing.
- Launch attacks on, or send abusive traffic to, third parties from your VMs (including
spam, port scanning, brute-forcing, or DoS).
- Host or distribute unlawful content, open mail relays, proxies/VPNs intended to evade
abuse controls, or command-and-control infrastructure.
- Exceed, evade, or manipulate resource limits, or attempt to access other tenants' data
or the underlying host.
2.4 AI-specific misuse
- Use AI agents to generate malware, exploit code intended for unauthorized use,
large-scale disinformation, or content that violates Section 2.1.
- Attempt to defeat safety controls of the Service or of integrated third-party AI
providers, or use the Service in violation of those providers' usage policies.
- Use autonomous agents in high-risk contexts (for example, safety-critical systems)
without appropriate human oversight and independent validation.
2.5 Misuse of others' services and keys
- Use third-party API keys or accounts you are not authorized to use.
- Violate the terms of any third-party service you connect to the Service.
3. Cloud virtual machines and root access
VMs — especially those provisioned with SSH root access on paid tiers — carry
additional responsibilities:
- You control and secure the VM. You are responsible for the operating system,
software, configuration, patching, and the security of any keys and credentials.
- Root-access acceptance. Provisioning a VM with root access requires you to accept
the root-access terms at provisioning time. By doing so, you accept full responsibility
for that VM and its use, and you acknowledge that your SSH key is written at provision
time as described in the Service.
- Lawful use only. You must operate VMs lawfully and in accordance with this AUP and
the hosting providers' acceptable-use rules (for example, Hetzner and UpCloud).
- Backups. You are responsible for your own backups. VMs may be suspended or removed
for non-payment, at the end of a grace period, or for abuse.
4. Monitoring and enforcement
We do not routinely monitor the content you process, but we may investigate suspected
violations and monitor for abuse to protect the platform, our users, and third parties.
If we believe this AUP or the Terms have been violated, we may, with or without notice as
appropriate to the severity:
- issue a warning;
- throttle, suspend, isolate, or terminate agents, VMs, features, or your account;
- remove or disable access to offending content or workloads; and/or
- report activity to law enforcement or affected third parties, and cooperate with
lawful requests.
We will try to give notice where practicable, but may act immediately for severe,
ongoing, or legally required cases (for example, CSAM, active attacks, or provider
takedown demands).
5. Reporting abuse
To report a violation of this AUP, suspected security issues, or abusive activity,
contact abuse@devoku.com. Please include enough detail (such as URLs,
timestamps, account or VM identifiers, and a description) for us to investigate.
6. Changes
We may update this AUP from time to time. Material changes will be communicated as
described in the Terms. Your continued use of the Service after changes take effect
constitutes acceptance.
Contact
Abuse reports: abuse@devoku.com
General: support@devoku.com
Coded, UAB, Republic of Lithuania