Terms of Service
Devoku · Last updated: August 3, 2026
Effective date: August 3, 2026
Last updated: August 3, 2026
Version: tos-2026-08-03
These Terms of Service ("Terms") are a binding agreement between you ("you"
or "User") and Coded, UAB, a Lithuanian private limited company (UAB),
with a registered address at Republic of Lithuania ("Devoku",
"we", "us", or "our"). They govern your access to and use of the Devoku
hosted service, applications, and website (together, the "Service").
By creating an account, clicking to accept these Terms, or otherwise using the
Service, you agree to these Terms, the Acceptable Use Policy,
and the Privacy Policy, each of which is incorporated by
reference. If you do not agree, do not use the Service.
1. What Devoku is
Devoku is an orchestration, inference, and memory platform for AI software work.
It lets you create and coordinate autonomous AI "agents" (also called "AI
employees") that can plan, remember, and carry out software tasks over time,
including by driving third-party coding tools and running work on cloud virtual
machines. The Service is available through:
- a web application at
https://app.devoku.com;
- mobile applications for iOS and Android (bundle/application ID
com.devoku.app);
- a desktop application for macOS, Windows, and Linux; and
- the managed Devoku Cloud infrastructure that provisions and operates
virtual machines and related services on your behalf.
2. Scope: hosted service vs. open-source software vs. self-hosting
Devoku is distributed in more than one way, and these Terms apply differently to each.
- Devoku Cloud (hosted Service). When you use Devoku Cloud — including
managed accounts, provisioned virtual machines, credits/billing, sync, and
support — all of these Terms apply. This is the primary subject of these Terms.
- Open-source software. The Devoku software is also made available under the
Apache License 2.0. Your use of the source code as software is governed by
that open-source license, not by these Terms. These Terms do not enlarge or
restrict your rights under the Apache License 2.0 with respect to the code itself.
- Self-hosting. If you deploy and operate Devoku on your own infrastructure
("self-hosted"), you do so under the Apache License 2.0 and at your own
responsibility. We do not operate, control, or support self-hosted instances
unless you have a separate agreement with us. Sections of these Terms that
concern our operation of the hosted Service (for example, billing, virtual
machines, uptime, and support) do not apply to self-hosted deployments.
Nothing in these Terms grants you any rights in the "Devoku" name, logo, or
brand, which are addressed in Section 12.
3. Eligibility and accounts
- Age. You must be at least
16 years old and able to form
a binding contract to use the Service. The Service is intended for professional
and business use and is not directed to children.
- Registration. Access may be invite-only. You register with an email
address, a display name, and a password, and you may enable two-factor
authentication (TOTP). You are responsible for the accuracy of your registration
information.
- Account security. You are responsible for safeguarding your credentials,
API keys, and any devices linked to your account, and for all activity that
occurs under your account. Notify us promptly at support@devoku.com
of any unauthorized use.
- Account types. You may use a "Devoku Cloud" account (federated across your
devices) or a "local-only" account. Cloud features such as credits, provisioned
virtual machines, and teams are only available to Devoku Cloud accounts.
4. Acceptable use
Your use of the Service is subject to the Acceptable Use Policy.
In summary, you must not use the Service (or the AI agents and virtual machines
you control through it) for unlawful activity, to harm others, to infringe
intellectual property, or to abuse our or third parties' infrastructure. We may
investigate suspected violations and take the actions described in Section 13.
5. AI agents and autonomous execution
The Service enables you to create AI agents that can operate autonomously and
continuously (including 24/7), make decisions, generate content and code, and
take actions on your behalf, including running commands and code on virtual
machines you control and interacting with third-party tools and services.
You acknowledge and agree that:
- You are responsible for your agents. Any action taken by an agent you
create, configure, schedule, or authorize is treated as your action, and you
are responsible for it, including any code executed, data changed, messages
sent, or costs incurred.
- AI output is not guaranteed. AI-generated output (including code,
transcriptions, summaries, and recommendations) may be inaccurate, incomplete,
insecure, or otherwise unsuitable. You are responsible for reviewing and
validating output before relying on it, and for not deploying it in a way that
could cause harm.
- Autonomy controls. You are responsible for configuring appropriate limits,
approvals, permissions, and monitoring for your agents. We are not liable for
outcomes of autonomous operation that you enabled.
- No professional advice. The Service does not provide legal, financial,
medical, or other professional advice.
6. Third-party services and your own keys
The Service integrates with, and routes your instructions and content to,
third-party tools and providers that you choose to enable, which may include
coding tools (such as Cursor, Claude Code, Codex CLI, Qwen Code, and Cline),
AI model providers (such as OpenAI, Anthropic, Google, xAI, and others),
speech-to-text providers (such as Soniox), cloud/infrastructure providers (such
as Hetzner and UpCloud), storage providers (such as Cloudflare R2), and push
notification providers (Apple Push Notification service and Firebase Cloud
Messaging).
You acknowledge and agree that:
- You may need your own accounts and API keys for certain providers, and you
are responsible for the security and use of those keys.
- Third-party terms apply. Your use of third-party services is governed by
those providers' own terms and privacy policies. You are responsible for
complying with them, and we are not responsible for third-party services.
- Data sharing. Enabling an integration means your relevant instructions,
content, and workspace data may be transmitted to that provider so it can
perform the requested function. The Privacy Policy
describes this in more detail.
- Availability. Third-party services may change, impose limits, or become
unavailable, which may affect the Service.
7. Cloud virtual machines and root access
Devoku Cloud can provision virtual machines ("VMs") on third-party
infrastructure to run your agents and workloads. In addition to the rest of these Terms:
- Your workloads. You are responsible for everything you run on your VMs and
for compliance with the Acceptable Use Policy.
- Root access (paid tier). Certain tiers allow VMs to be provisioned with SSH
root access. If you enable root access, you must separately accept the
root-access terms presented at provisioning time, and you accept full
responsibility for the security, configuration, and lawful operation of that VM.
You are responsible for your SSH keys.
- Abuse monitoring. To protect the platform and third parties, we may monitor
for abuse and may suspend, throttle, isolate, or remove VMs that violate these
Terms or the Acceptable Use Policy, threaten platform integrity, or are the
subject of a valid legal or provider request. Where practicable, we will try to
give notice, but we may act immediately in urgent cases.
- Data on VMs. You are responsible for maintaining your own backups of
important data. VMs and their data may be removed following termination or
non-payment as described in Sections 8 and 13.
8. Billing, credits, and payments
The following applies to paid features of Devoku Cloud. Self-hosted and local-only
use has no charges from us.
- Credits. Paid cloud usage is metered against prepaid credits. Credits are
denominated in EUR (the Service currently treats 1 credit
as 1 EUR). You purchase credits ("top-ups") and they are consumed by usage such
as VM compute time and voice transcription.
- Payment processing. Payments are processed by
Stripe.
We do not store full payment-card details. (Note: at the time of this draft, live
payment processing may not yet be enabled; the applicable payment terms take
effect when payments go live.)
- Metering and pricing. VM pricing is based on the compute size you select and
the time it runs, plus applicable margins, as shown in the Service at the time of
provisioning. Prices may change prospectively.
- Low balance and grace period. If your balance is insufficient, we may enter a
grace period of as communicated in your account or invoice before suspending and then
removing running VMs. You are responsible for maintaining a sufficient balance to
keep workloads running and to preserve VM data.
- Taxes. Prices are exclusive of taxes unless stated otherwise. You are
responsible for applicable taxes, and we may collect VAT/sales tax where required.
- Refunds.
Credits are generally non-refundable except where required by applicable law. Except as required by law or stated
in this section, credits and payments are non-refundable.
- Teams. Where team or organization billing is used, the account owner or
billing administrator is responsible for charges incurred by the team.
9. Your content and license
- Your content. "Your Content" means the data you submit to or create with
the Service, including chat messages, files, voice recordings, agent
configurations, workspaces, and outputs generated for you. As between you and us,
you retain all rights you have in Your Content.
- License to operate the Service. You grant us a worldwide, non-exclusive,
royalty-free license to host, store, process, transmit, display, and create
technical copies of Your Content solely to provide, secure, and maintain the
Service and its features (for example, to store chats, transcribe voice, route
data to providers you enable, and create backups), and as otherwise described in
the Privacy Policy. This license ends when Your Content is
deleted, except for residual copies retained as described in Section 13 and the
Privacy Policy.
- Responsibility. You represent that you have the rights necessary to submit
Your Content and to enable the integrations you use, and that Your Content and
your use of the Service do not violate law or third-party rights.
- Feedback. If you send us suggestions or feedback, we may use them without
restriction or obligation to you.
10. Service changes and availability
We may add, change, suspend, or discontinue features of the Service at any time.
The hosted Service is provided on an "as available" basis; we do not guarantee any
particular uptime unless separately agreed in writing. We may perform maintenance
and impose reasonable technical limits (for example, rate limits, file size limits,
and resource quotas).
11. Beta and experimental features
Some features may be offered as beta, preview, or experimental. They are provided
"as is", may be changed or withdrawn, and may be less reliable. Your use of such
features is at your own risk.
12. Intellectual property and trademarks
- Software. The Devoku software is licensed under the Apache License 2.0.
Your rights in the code are governed by that license.
- Trademarks. The "Devoku" name, logo, and brand are trademarks of
Coded, UAB. The open-source license does not grant any
right to use these marks. Forks and self-hosted deployments may use the code under
Apache 2.0 but may not use the "Devoku" name or logo to identify their product
or imply endorsement, except as permitted by applicable trademark law or a separate
written agreement.
- Our other IP. Except for the open-source code and Your Content, we and our
licensors retain all rights in the Service, including the hosted platform, brand
assets, and documentation.
13. Suspension and termination
- By you. You may stop using the Service at any time and may delete your account
from Settings → Privacy & data, which anonymizes your personal data as
described in the Privacy Policy.
- By us. We may suspend or terminate your access, remove VMs, or delete content
if you materially breach these Terms or the Acceptable Use Policy, fail to pay,
create risk or legal exposure for us or others, or if required by law or a
provider. Where practicable we will give notice; in urgent cases we may act first.
- Effect of termination. On termination, your right to use the hosted Service
ends, running VMs may be stopped and removed, and Your Content may be deleted after
any applicable retention period. Certain records (for example, billing and audit
records) may be retained in anonymized form for legal, accounting, and security
purposes. Sections that by their nature should survive (including Sections 5, 6, 9,
12, 14, 15, 16, and 18) survive termination.
14. Disclaimers
To the maximum extent permitted by law, the Service and all AI output are provided
"as is" and "as available" without warranties of any kind, whether express,
implied, or statutory, including implied warranties of merchantability, fitness for
a particular purpose, title, non-infringement, and any warranties arising from course
of dealing or usage. We do not warrant that the Service will be uninterrupted,
secure, error-free, or that AI output will be accurate or reliable. Some jurisdictions
do not allow certain disclaimers, so some of the above may not apply to you.
15. Limitation of liability
To the maximum extent permitted by law:
- Neither party will be liable for indirect, incidental, special, consequential, or
punitive damages, or for lost profits, revenue, data, or goodwill, arising out of
or relating to the Service, even if advised of the possibility.
- Our total aggregate liability arising out of or relating to the Service will not
exceed the greater of (a) the amounts you paid us for the Service in the 12 months
before the event giving rise to the liability, or (b) EUR 100.
- These limits do not apply to liability that cannot be limited under applicable law
(for example, in some jurisdictions, for death or personal injury caused by
negligence, fraud, or intentional misconduct). Consumer protections that apply to
you by law are not affected by these Terms.
16. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless Devoku
and its affiliates and personnel from and against third-party claims, damages, and
expenses (including reasonable legal fees) arising out of or related to Your Content,
your agents' actions, your workloads on VMs, your use of third-party services, or
your breach of these Terms or the Acceptable Use Policy.
17. Governing law and disputes
These Terms are governed by the laws of the laws of the Republic of Lithuania, without regard
to its conflict-of-laws rules. The courts located in the competent courts of the Republic of Lithuania will have
exclusive jurisdiction, except that either party may seek injunctive relief in any
court of competent jurisdiction. If you are a consumer, you may also benefit from
mandatory protections and the courts of your place of residence, which these Terms do
not override.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will
provide reasonable notice (for example, in-app or by email) before they take effect.
Your continued use of the Service after the changes take effect constitutes acceptance.
If you do not agree to the updated Terms, you must stop using the Service.
19. General
- Entire agreement. These Terms, the Acceptable Use Policy, the Privacy Policy,
and any order or plan you accept form the entire agreement regarding the hosted
Service.
- Severability. If any provision is unenforceable, the rest remains in effect.
- No waiver. Our failure to enforce a provision is not a waiver.
- Assignment. You may not assign these Terms without our consent; we may assign
them in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither party is liable for delays or failures caused by events
beyond its reasonable control.
- Notices. Legal notices to us should be sent to
legal@devoku.com.
20. App Store and Google Play addendum
This Section applies when you obtain the Devoku mobile application through the Apple
App Store or the Google Play Store, and supplements the rest of these Terms.
20.1 Apple App Store (Licensed Application End User License Agreement)
If you download the app from the Apple App Store, you acknowledge and agree that:
- Scope. These Terms are between you and Devoku only, not with Apple. Apple
is not responsible for the app or its content.
- License. Apple grants you a limited, non-transferable license to use the app on
any Apple-branded device you own or control, as permitted by the App Store Terms of
Service. To the extent these Terms conflict with the Apple Media Services Terms, the
latter governs solely as to that conflict for the license scope.
- Maintenance and support. Devoku, not Apple, is solely responsible for any
maintenance and support for the app. Contact support@devoku.com.
- Warranty. To the extent permitted by law, Apple has no warranty obligation for
the app. If the app fails to conform to any applicable warranty, you may notify
Apple and Apple may refund the purchase price (if any); Apple has no other warranty
obligation, and any other claims are Devoku's responsibility.
- Product claims. Devoku, not Apple, is responsible for addressing claims relating
to the app, including product liability, legal/regulatory compliance, and consumer
protection claims, to the extent not attributable to Apple.
- Intellectual property. Devoku, not Apple, is responsible for investigating and
defending third-party intellectual-property claims regarding the app.
- Legal compliance. You represent that you are not located in a country subject to
a U.S. Government embargo or designated as "terrorist supporting", and that you are
not on any U.S. Government list of prohibited or restricted parties.
- Third-party beneficiary. Apple and its subsidiaries are third-party
beneficiaries of these Terms and may enforce them against you.
20.2 Google Play
If you download the app from Google Play, your use is also subject to the Google Play
Terms of Service. Google is not a party to these Terms and is not responsible for the
app. Devoku is solely responsible for the app and for support at
support@devoku.com.
20.3 In-app purchases
The mobile apps do not currently offer in-app purchases; cloud credits are purchased
through the web experience. If in-app purchases are added later, they will be subject
to the applicable store's payment rules.
Contact
Coded, UAB
Republic of Lithuania
General: support@devoku.com · Legal: legal@devoku.com ·
Website: https://devoku.com